FAQs

How do I retrieve my key that was sent from the KeyKrafter™?

If you are new to KeyHero™, your digital key will be waiting for you after downloading the KeyHero™ app, setting up an account, and logging in. If you are a current KeyHero™ user, log in to your account and it will be waiting for you in your Key List. Note: If you were already logged in to your KeyHero™ account when the key was received, you will need to pull down on the screen to refresh your Key List.



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