FAQs

I forgot my username or password.

Your log-in is the email address you used to create your account. If you have forgotten your password, click on the “Forgot password” link and enter the email you used to create your KeyHero™ account. You will be emailed a link and instructions to reset your password. Note: Passwords must be at least 8 characters long and contain both uppercase and lowercase letters, a number, and a special character (!@#$%^&*).



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